Support

Frequently Asked Questions

We have compiled a list of some of the common and frequently asked questions customers ask when signing up a new service with our company.  If you're new to WebPromotions Internet Services and its services, we highly recommend reviewing our section on Frequently Asked Questions.


Control Panel Tutorials

Customers are encouraged to review our detailed step-by-step tutorials on how to use our control panel below:

Support Articles

Our customer support portal is where you will find information about our current network status, planned server maintenance and over 100 solutions to frequently asked questions about our services.
Categories include:

Email Software Settings

If you're having issues connecting to our email server, please see our section on Email Software Settings.  The Email Software Settings section will provide customers with step-by-step instructions on how to set up their SmarterMail (WebMail) service as well as how to configure their email software.  If you don't see your email software listed, please see the General Settings.  If you would like to have your software listed, please contact us and we will evaluate it for consideration.


Useful Links and Resources