Network & Datacenter

100% Canadian Redundant Network Infrastructure

In 2011, six years after our growth outside of Canada, many bills, acts and laws have changed internationally, which have put some of our Canadian customers on edge. Some of these changes include, but are not limited to, the controversial Stop Online Piracy Act (SOPA) and Cyber Intelligence Sharing and Protection Act (CISPA) and the 2001 introduction of the USA Patriot Act. Although these acts and laws are necessary for combating terrorism measures, some laws may go well beyond their scope. In late 2011 and early 2012, WebPromotions has chosen to focus on our Canadian infrastructure and move all international servers back to Canadian soil. Our international customers will continue to receive the same excellent level of service as well as benefits from our improved Canadian servers and infrastructure.

Our network is linked to important upstream suppliers that connect to hundreds of exchange partners which assures a constant Internet connection and superior routing. Bottom line: increased Internet efficiency and 100% availability. Our datacenter and infrastructure is designed so that outgoing traffic travels via Tata Communications (formerly Teleglobe), Videotron, Peer1,TorIX, Level 3 and Deutsche Telekom using the shortest route. To ensure 100% uptime and prevent saturation of certain access links, Cogent is used without importance on the length of the route. For inbound traffic, all available providers are used - Tata Communications, Videotron, Peer1,TorIX, Level 3, Deutsche Telekom and Cogent.

Support:
At WebPromotions, our customers receive the utmost attention and the best support possible. Our knowledgeable tech-support is accessible at any time using our trouble ticket system. If you prepare to speak with a live support agent, you may call our telephone support line or chat live online during our regular business hours. With our experience in the industry, reliable, fast connectivity, affordable prices and a great dedication to our customers, we provide you with a unique solution specifically tailored to fit your needs.

Security:
Every server at WebPromotions is specially designed and best suited to host mission critical applications. Our servers are located at two carrier class state-of-the-art data centers in Montreal, Quebec. The facilities offer 30,000 square feet of combined hosting space and accommodates 13,800 rackmount servers. The datacenters feature redundant UPS, diesel generator backup, smoke detection/fire protection and air conditioning systems. The datacenter is under 24/7 camera surveillance, including Biometric sensors, secure access and armed guard patrol.

Network:
We understand that network uptime is crucial for your valuable online presence and this is why our datacenter’s entire network is fully redundant. From the Cisco routing equipment to the upstream bandwidth providers, there is no single point of failure. Our network is congestion-free and has over 50 Gbps capacity. This investment in quality bandwidth affords us excellent network performance with a high level of resilience. The network is fully switched, utilizing high specification components.

Network link providers:
Our network links include Tata Communications, Videotron, Peer1,TorIX, Level 3, Deutsche Telekom and Cogent. Our connectivity to the Internet is assured by multiple black fibers getting into the buildings' telco rooms through diverse entry points. Multi-gigabit connectivity is used to link the data centers to each other and to connect upstream providers to the network.